Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Transform Diabetes Care Pod RN plays a vital role in improving member health outcomes by engaging telephonically with individuals living with diabetes. This nurse will guide members through actionable steps to close gaps in care, assess medical needs, and support overall wellness. A key focus of the role is addressing social determinants of health that contribute to care gaps, while providing education, connecting members to resources, and facilitating referrals to care management programs for continued support.

This position supports the development and execution of health services strategies and programs that promote high-quality, cost-effective care. Using advanced clinical judgment and critical thinking, the RN coordinates physical and behavioral health services, collaborates with providers, and ensures access to psychosocial support services. The goal is to optimize resource utilization and drive positive health outcomes.

The RN will use strong motivational interviewing and engagement techniques to assess member health status and needs, while adhering to regulatory and organizational policies. Collaboration with supervisors and team members is encouraged to overcome barriers and achieve program goals.

Key Responsibilities:

• Conduct telephonic outreach to members with diabetes to assess needs and close gaps in care.
• Provide education and support to promote member engagement and self-management.
• Identify and address social determinants of health impacting care.
• Refer members to appropriate care management programs and community resources.
• Collaborate with providers and interdisciplinary teams to coordinate care.
• Apply nursing processes in compliance with company and regulatory standards.
• Document interactions and care plans accurately in electronic medical records.
• Consult with supervisors to resolve challenges and improve member outcomes.

Required Qualifications

• Minimum 3 years of clinical experience supporting individuals with chronic conditions.
• Diabetes education experience is required.
• Current, unrestricted Registered Nurse (RN) license; multi-state licensure preferred.
• CDE or CDCES certification required.
• Proficiency in Microsoft Office Suite (Outlook, Excel), EMR systems, and keyboarding.

Preferred Qualifications
Please replace this section with the Preferred Job Qualifications

• Strong communication and interpersonal skills.
• Ability to engage members effectively and assess health needs through conversation.

Education

• Bachelor of Science in Nursing (BSN) required

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$54,095.00 - $155,538.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/22/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.